Privacy Policy

Last updated: July 2026

Georgia Pest Control ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, contact us by phone, or engage our pest control services throughout the State of Georgia. By using our services or interacting with us, you consent to the practices described in this policy.

Information We Collect

We collect personal information that you voluntarily provide to us when requesting pest control services, scheduling inspections, submitting inquiries through our website forms, or communicating with our customer service team. This information may include your full name, residential or commercial address, email address, phone number, property details, and descriptions of pest-related concerns. We also collect payment information, such as credit card details or banking information, when you purchase our services. Additionally, we may gather information about your property size, type of infestation, and service history to provide accurate quotes and effective treatment plans. When you visit our website, we automatically collect certain technical information, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.

How We Use Your Information

We use your personal information primarily to deliver, manage, and improve our pest control services. Specifically, we use this information to schedule and perform pest inspections and treatments at your property, process payments and maintain billing records, communicate with you about appointments, service reminders, and follow-up visits, respond to your questions and service requests, send promotional materials and special offers if you have opted in to receive them, and comply with legal obligations and industry regulations. We also analyze usage patterns and service data to enhance our service offerings, train our technicians, and ensure quality control across our Georgia service areas. Your information enables us to maintain accurate records of treatments applied, which is essential for warranty purposes and regulatory compliance in the pest control industry.

Data Sharing

Georgia Pest Control does not sell, rent, or trade your personal information to third parties for their marketing purposes under any circumstances. We share your information only in limited circumstances necessary to operate our business and provide our services. We may share information with trusted service providers who perform functions on our behalf, such as payment processors, customer relationship management platforms, and scheduling software companies. These providers are contractually obligated to protect your information and use it solely for the purposes we specify. We may also disclose information when required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of our customers or the public. In the event of a business transaction, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to continued privacy protections.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing ongoing services, maintaining warranty and treatment records, and satisfying legal, accounting, and regulatory requirements. For active customers, we typically retain service records for the duration of your relationship with us plus a reasonable period thereafter. For inactive customers, we generally retain personal information for a period of seven years, consistent with Georgia state recordkeeping requirements and federal pesticide application regulations. After this retention period, your information is securely deleted or anonymized. You may request earlier deletion of your information, subject to our legal and contractual obligations to retain certain records.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small text files stored on your device that help us remember your preferences, recognize returning visitors, and gather statistical data about website usage. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them. We also use analytics cookies to collect aggregated information about page views, time spent on site, and navigation patterns. This data helps us improve our website functionality and content. You can manage your cookie preferences through your browser settings; however, disabling cookies may limit certain features of our website.

Third-Party Services

We utilize select third-party services and platforms to support our operations and enhance customer experience. These include website hosting providers, analytics services such as Google Analytics, email marketing platforms, customer management systems, and payment processing services. These third parties may have access to your information only to the extent necessary to perform their functions and are prohibited from using it for other purposes. We do not control the privacy practices of these third-party services, and we encourage you to review their respective privacy policies. We are not responsible for the content or privacy practices of any websites linked from our site.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us. You may reach Georgia Pest Control by telephone at (888) 239-7622 during our regular business hours. You may also contact us by mail at our Georgia headquarters or through the contact form available on our website. We will respond to your inquiries and requests in accordance with applicable laws and within a reasonable timeframe. If you wish to access, correct, update, or delete your personal information, or if you want to opt out of marketing communications, please contact us using the information provided above, and we will accommodate your request subject to any legal obligations we may have.